Our customised and quality SaaS search solution provides the following value to
businesses:
Increased revenue: For commercially focused
organisations, Funnelback SaaS
leads customers to online purchases or buying
decisions. According to Forrester Research, as
much as 70% of online purchases start with
a search, hence poor search often results
in abandoned purchases and lost revenue. Funnelback solves this problem.
Delivery of relevant information to users: For
government and not-for-profit organisations
that are mandated to deliver information
rather than products, Funnelback can provide
simple and convenient access to the right
information.
Business Intelligence: Whether the
organisation is commercial or not for profit,
Funnelback’s query reports let you see
information reflecting the “pulse” of the
user. This analysis assists your organisation to
re-focus your website content and fine tune
your marketing initiatives. Funnelback can
track search results your end users are clicking
on, which search terms are not returning any
results, and which queries brought them to a
particular page.
Funnelback’s search result quality and tuning
is our point of difference because it is based
on leading edge technology originating from the CSIRO.
Dynamically retrieve fresh information. Funnelback ensures fresh content
is always available by performing regular
crawls of your site/s. Crawls can also
be set to update only parts of the index
which may have changed since the last
crawl and therefore creates a balance
between freshness and server speed.
Refine and tune your search results. The relevance ranking algorithm at the heart
of the Funnelback query processing
engine is made up of a number of weighted
factors. These factors can be tuned to
meet the specific characteristics of a
website thus delivering high quality
results to the user.
Save time and find what you want. Funnelback SaaS allows
you to refine your query. You can limit
your search by document type and
date and you can search within your
results. The advanced search form
allows searching of last modified dates,
document format and common metatags.
Funnelback search results are also
presented in a user friendly format, with
keyword highlighting optional, to help
users make decisions about the value of
a search result before even viewing the
page.
Search without sacrificing accuracy,
relevancy or speed. The Funnelback
search engine can index millions of
documents with fast query response
times. Funnelback can also suggest alternatives
when typographical errors are made.
It has a thesaurus, support of phrase
searching and stemming (grammatical
variations).
Encourage diversity in search results. Funnelback’s same site suppression
feature can be used to favour a mix
of results from across an entire site/s,
rather than preferring results from
one particular section of the site. Administrators can specify the
collections and files to offer for searching
via simple configuration.
Configure search results to be of
greater value to users. Funnelback’s
results optimisation enables manual
configuration of search results. For
example, featured pages (similar to
‘sponsored links’) can be added to the
index, ensuring that for a particular
query the featured pages are returned first regardless
of the rest of the results. Funnelback
also has the ability to weight favoured
content.
Use our intuitive administrative interface
to configure your search facility. The
Funnelback search results are easy to
customise to your corporate look and
feel.
For further information call +61 2 6176 3160 or
email: sales@funnelback.com
Download the SaaS brochure.
The need for quality website search is growing stronger every day as business
environments become increasingly complex. Accurate, fast searching can dramatically
increase the return on your information assets.
